Privacy Policy

Last updated: 05/02/2026

This Privacy Policy explains how ELITE SOFTWARE SOLUTION (SMC-PRIVATE) LIMITED (“we”, “our”, “us”)
collects, uses, and protects personal information when you visit or make a purchase from
https://esslstore.net.

1) Information We Collect

We may collect the following types of information:

• Personal details such as name, email address, phone number, and billing address
• Domain names and technical information submitted for SSL certificate issuance
• Order details and communications with our support team
• Basic technical data such as IP address, browser type, and access times

2) How We Use Information

We use collected information to:

• Process and support SSL certificate orders
• Assist with validation and issuance by Certificate Authorities
• Provide customer support and respond to inquiries
• Send service-related communications
• Prevent fraud and unauthorized activity
• Comply with legal and regulatory obligations

3) Payments & Merchant of Record

Payments made on this website are processed by Paddle.com, which acts as the
Merchant of Record. We do not store or process credit card or banking details.
Payment information is handled directly by Paddle in accordance with its own privacy and security policies.

4) Sharing of Information

We share personal information only when necessary to provide our services or comply with the law.
This may include sharing information with:

• Third-party Certificate Authorities for SSL validation and issuance
• Payment processors such as Paddle for billing and refunds
• Service providers supporting website hosting, email delivery, and security
• Legal or regulatory authorities when required by law

5) Cookies & Analytics

We may use cookies or similar technologies to ensure website functionality, improve user experience,
and analyze site usage. You can control cookie settings through your browser preferences.

6) Data Security

We take reasonable technical and organizational measures to protect personal information against
unauthorized access, loss, misuse, or disclosure. However, no internet transmission is completely secure.

7) Data Retention

Personal information is retained only as long as necessary to provide services, meet legal obligations,
resolve disputes, and enforce agreements. Data is securely deleted or anonymized when no longer required.

8) Your Rights

Depending on your jurisdiction, you may have the right to request access to, correction of,
or deletion of your personal information. Requests can be sent to
hello@esslstore.net.

9) International Users

If you access our website from outside the United States, your information may be transferred to
and processed in the United States or other jurisdictions where our service providers operate.

10) Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect
personal information from children.

11) Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with
an updated revision date. Continued use of the website indicates acceptance of the updated policy.

12) Contact

If you have any questions about this Privacy Policy, please contact us at:

hello@esslstore.net

This Privacy Policy should be read together with our Terms & Conditions and Refund Policy.